At Packaging Corporation of America (PCA), we think of ourselves as more than a box manufacturer. We are an ideas and solutions company. We seek to be the leader in helping our customers — large and small — package, transport and display products of all kinds. It just happens to be that corrugated products are our area of expertise.
At PCA, you’ll find the best people in the industry operating in a “golden rule” culture. We actively promote mutually rewarding relationships with each other and our customers by advocating respect for every individual, ethical and fair practices, and the highest standards in what we say and do. PCA is proud to have a highly skilled and experienced team leading the way.
As a Fortune 500 company and one of the largest producers of containerboard and corrugated packaging products in the U.S., PCA offers customers broad expertise and economies of scale, while our multiple plant locations let us rapidly meet the local needs of our customers.
We are seeking resumes for an Accounts Receivable Associate in our Lake Forest, IL headquarters.
The Accounts Receivable Associate is responsible for the application and resolution of cash discrepancies received through automatic bank posting to the corporate Accounts Receivable system. Other responsibilities include: offsets, transfers, refunds to customers, and help desk support to PCA personnel through the A/R Remedy Help Desk System. This position is responsible for processing 300-350 checks per week.
Accurately process daily cash received using the AR:M Millennium on-line system
Review daily checks received via BMO Harris Bank Internet software for discrepancies
Process requests received in Remedy from plant personnel for offsets to clear or correct customer accounts
Process and research Remedy requests for discrepancy transfers from one plant to another.
Assist plant personnel with information regarding removals or applications on customer accounts.
Understand and apply the corporate accounting AR policies and procedures appropriately
Remember and follow a large number of instructions to readily recognize payment exceptions.
Provide cross-functional support to the A/R team in case of team member absence.
Knows and follows policies and procedures of the company, shares information that would benefit other members of the team and finds ways to improve the delivery of service to our customers.
Strives to continually strengthen PCA’s business philosophy of meeting needs and exceeding expectation for customers. This includes supporting PCA’s Commitment to Service which involves doing what’s right for our customers, focusing on strategies that add value and support growth, and keeping the promises that we make.
Decision Making: After becoming familiar with the A/R system, company policies, and procedures, this position will need to make accurate decisions with cash application and maintaining customer accounts on a daily basis. Through researching inquires, they will determine and obtain adequate back up and approval to process refunds to customers. They must also determine the accuracy of plant requests for maintenance on customer accounts. Decisions that cannot be made will be escalated from the Accounts Receivable Associate to the Accounts Receivable Manager and if necessary to the Accounts Receivable Manager .
Interactions with Customers and Contacts Accounts Receivable Associate will work closely with all members of the corporate finance, accounts payable, tax and treasury. The incumbent is expected to build a good working relationship with plant level staff as well as PCA customers and auditors.
Education equivalent to graduation from high school
Ability to quickly learn new computer application programs. This position would use GEAC accounts receivable and general ledger transactions. The A/R departments also supports it’s own help desk using the Remedy application.
Strong organizational skills.
Ability to prioritize assignments and handle multiple tasks simultaneously.
Strong attention to detail, mathematical ability, analytical skills, and ability to evaluate entries for accuracy and appropriateness.
Strong verbal and written communication skills with ability to communicate company policies and procedures related to the Accounts Receivable process.
Good customer service skills.
Previous work experience as a member of a team, or a strong understanding of the importance of open communication and information sharing between team members.
Ability to work overtime as needed.
Must be authorized to work in U.S.
2 years of accounting college courses.
2 years of experience in accounts receivables.
Working knowledge of Microsoft Excel, Microsoft Word, Internet, and Outlook.
Previous experience with computer software that handles accounts receivable.