Establish and maintain the corporate credit policy and recommend changes in the credit policy to senior management. Define credit and collections goals and objectives.
Be accountable for the entire credit granting and analysis process, including the consistent application of a credit policy and the assessment of the credit worthiness of potential customers, with the goal of collecting all receivables and minimizing bad debt losses.
Work closely with the Billing Departments to implement processes and policies that contribute to accurate invoicing and to ensure proper application of payments and accuracy of customer account balances
Measure credit and collections performance with appropriate metrics
Establish credit limits for all customers
Manage customer credit files and monitor the credit granting and updating process and periodic credit reviews. Monitor credit balances and customer payment performance and establish credit holds on customers as appropriate.
Ensure follow-up via direct phone calls and E-mails to customers that are past due.
Personally visit the largest customers to establish direct relationships.
Refer accounts to collections agencies as needed, Identify and propose accounts for bad debt write off as needed, and maintain records of bankruptcy notices and filing of customers.
Manage relations with credit reporting and collection agencies and sales staff
Properly motivate staff involved in credit and collections and provide for ongoing training of staff critical to collections performance
Conduct credit reviews on customers to lower, maintain, or raise credit limit in accordance with established company policies and terms in a timely manner.
Develop process improvements and interfacing efficiencies with cash management, business units’ billings depts., sales depts., and senior management in regard to A/R collections and credit risk exposure.
Supports Treasury Dept. in ensuring VSE’s compliance requirements. Responsible for providing external audit requests for all credit/ collections management documentation.
Minimum of 10 years of credit management experience preferably with public company.
Must have strong interpersonal and communication skills.
Must have strong persuasion and negotiation skills.
Experience in assessing a business’s financial performance and key risk indicators, managing credit lines, identifying credit solutions
A working knowledge of all local, state, and federal laws and regulations pertaining to the management and collection of accounts receivable.
Additional Salary Information: Annual bonuses possible