The Accounts Receivable Coordinator is responsible for the collection activities and timely management of all A/R Aging components. At Suncast Corporation, the opportunity for advancement is outstanding! We invest in our employees through training and development to help them reach their career goals and personal aspirations. We provide constant coaching and feedback to help you develop your skills. Contact all customers with past due invoices, and establish collection or resolution through the customer's portal, emails, and phone calls. Submit chargebacks on customer portals with the proper documentation and information. Add and update all collection contact information and notes in the system. Run aging report weekly. Review accounts on credit hold and attain proper approval prior to releasing. Ensure tax exempt customers have a current certificate on file. Evaluate and research outstanding issues for escalation; ensure concerns are resolved. Work with the Manager to recognize deduction trends and identify ways to prevent the re-occurrence of repetitive deductions. Research/identify/follow up on all unidentified and/or deductions taken against payment on account. Communicate with customers on any issues regarding payment or billing. Work closely with the cash application team to ensure proper payment allocation.
Excellent verbal and written communication. Must have strong Microsoft Office skills, especially Excel. Must have 3+ years of Accounts Receivable experience.
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8441 Wayzata Boulevard
Golden Valley, MN 55426