In this role you will ensure the efficient operation of the company by processing various accounts receivable transactions in an accurate, efficient, and timely manner. You will also provide proactive customer service to eliminate delinquent accounts.
Credit & Collections Specialist Responsibilities:
Follow established credit guidelines to release customer orders for processing.
Communicate with customers in a positive and friendly manner to resolve account discrepancies and solicit payments.
Negotiate payment plans and issue demand notices for overdue accounts. Document all collection efforts
Accounts Receivable aging reconciliation.
Research and issue customer credit memo's as needed for account reconciliation.
Preliminary notice processing.
Create new customer accounts in ERP system.
Submit regular reports on the status of unpaid accounts and any repayment progress.
Assist with other projects as needed.
Regular, predictable attendance is required.
Credit & Collections Specialist Requirements
2 or more years of experience in business-to-business credit and collections
Strong computer skills - Word, Excel, Outlook
Bachelors degree in accounting, finance or related field -preferred
Knowledge of general accounting
Understanding of credit reporting agencies (Experian/ Trans Union)
Proficient in reading / interpreting financial statements for the purpose of underwriting credit
Prior experience with UCC filings and personal guarantees
Excellent written and verbal communications
Ability to manage relationships both internally and externally
Self-motivated with strong problem solving and customer service skills
