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Acuren Inspection

United States - Nationwide

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Collections Clerk (Remote Position)

Acuren Inspection

Details

Posted: 18-Feb-25

Location: United States - Nationwide

Type: Full Time

Preferred Education:

High School

Additional Information:

Hybrid/Remote is allowed.

Internal Number: 2025-13721

Monitor and manage a portfolio of accounts to ensure timely payment and minimize delinquency rates
Daily collection calls/emails on past due accounts
Conduct all customer contact in the spirit of providing friendly, courteous service
Maintain accurate records of collection activities, including customer contact details, payment arrangements, and collection notes
Answer customer questions regarding their account status and billing issues
Research disputes/short payments on customer accounts
Liaison with billing admins to resolve billing errors and credit memo requests
Recommend credit holds for delinquent accounts
Identify bad debt balances based on company policy
Provide regular updates to Office Managers and Controllers of AR delinquencies
Identify and propose solutions to increase the effectiveness of processes and procedures
Support local offices with dunning letters
Prepare and distribute customer statements
Support other areas of accounts receivable as needed

High School Diploma
1 - 3 years of experience with AR Collections
Strong proficiency in MS Word/Excel/PowerPoint/Outlook with general knowledge of Accounting systems (Sage MAS)
Previous experience in accurate processing within a high-volume environment
Ability to professionally and effectively build relationships
Demonstrate excellent oral and written communication skills
High degree of accuracy and attention to detail
Basic proficiency in MS Outlook, Word, Excel, Teams, MAS 500, Additional Acuren-specific systems, Additional client-specific systems
Experience working in an industrial environment would be considered an asset

About Acuren Inspection

https://careers.nacmnc.com/jobs/21084825/collections-clerk-remote-position

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